What is a Competitive Advantage?
Doing things better than your competitor might be one way to summarise.
In warehousing, there are a number of ways to achieve a competitive advantage and often it comes down to people.
Cost to serve & Accuracy are two areas of warehouse performance supply chain directors constantly seek to improve and have plenty of options in this regard:
- Capital investment – automation
- Some with an investment in time engaging with people – engagement strategies
- Some with the introduction of technology – like Vitesse.
Vitesse is an ideal partner for operations wanting to reduce their cost to serve and increase accuracy. These two factors alone often determine the relationship the operation has with their head office colleagues. Late orders and miss picks drive traffic in to call centres making the overall cost to serve higher and the business consequently less competitive.
And that’s aside from reputational damage – a perception of poor service, whether that’s a missed next day delivery, delayed refunds on returns or the wrong item delivered, drives customers away – full stop.
Vitesse can help to make the difference.
In near real time, Vitesse is providing actionable insights for managers to take proactive steps to improve their operation.
Vitesse, by setting fair targets, is helping to ensure productivity and volumes are predictable and cost optimal.
By recording picking errors and combining this information with efficiency and utilisation achievements we offer managers a unique and rapid insight to their performance levels.
Vitesse is so granular in terms of data analysis, an employer could safely consider deploying a reward or bonus scheme to reward those consistent over achievers that every business yearns to have in their team.
Vitesse helps to create a fairer workplace – and does this by setting fair task target times taking in to account all the nuances of the operation, including handling characteristics such as weight and cube.
In doing so, Vitesse is also helping employers reduce unintended bias – everyone is evaluated in the same way.
Vitesse is a competitive advantage.
Find us on LinkedIn at:
https://uk.linkedin.com/company/vitesse-software
Find more of our articles at:
https://www.omslimited.com/news/
